1) In order to obtain service, the "Request for Service" form listed above must be filled out.
2) The Manufacturers warranty covers parts and labor for 90 days unless otherwise specified by our website. Please note that warranty periods and services vary by manufacturer and product.
3) BusinessNeedz.com is not responsible for typographical errors. While we try to make sure all of our information is correct we cannot be held liable for misprints. We recommend calling and also viewing the manufacturers specifications from their web site or brochures. We offer manufacturer pdf specifications on almost all of the equipment we sell.
4) Manufacture's warranty DOES NOT cover the cost of accidental damage, misuse, improper installation, equipment exchange or return.
5) BusinessNeedz is not responsible for setup. We sell office equipment well below what you could purchase it from a local dealer. It is the customers responsibility to make accommodations to have the machine setup by an authorized dealer.
6) BusinessNeedz.com has the option to void any machine warranty that has been improperly set up.
7) Most manufactures will not simply exchange the product if there is a problem. All machines must first be serviced by a factory trainded service provider at the expense of BusinessNeedz.com.
8) In the event that a machine cannot be repaired, BusinessNeedz will ship out a replacement machine. BusinessNeedz will not ship out a replacement until the original machine is returned.
9) If it is urgent you receive the machine, the customer has the option to purchase the replacement machine, and full credit will be issued upon receipt of the damaged machine.
10) After the machine has been received in satisfactory condition, BusinessNeedz will then ship out a replacement.
11) We at BusinessNeedz try our best to assess the needs of our customer to find the best piece of office equipment to satisfy your needs. We encourage everyone to please call us before you order.
12) Test all functions of the office equipment you purchase ie. Network Cards, Scanners, Faxing, Copying, Scan to Email, etc.. , within the 90 day warranty.
13) You have 30 days from the date of delivery to report any discrepencies in your order. ie. incorrect parts shipped, incorrect quantaties, or billing errors. |